Transportation is changing and how; regardless of we being ready or not. There is a large-scale public sector investment in the transportation field to allow people to commute more freely and smartly. Commuting mobile apps, smart streets, signals, real-time traffic and travel information are all around us already and the changes in these technologies are accelerating at a rapid pace.
With many people living in the cities than before, the infrastructure is being tested. Roads are being widened to increase capacity, high speed rail links being constructed to allow people to travel faster, motorways being stretched and new routes constructed are all examples of change that people are experiencing. It is important to note that such capacity increase is not the only solution to the capacity issue. Leveraging technology will also play a vital role in ensuring we have a sustainable transportation system that will exist for years and decades to come.
With the rise of always-connected nature of gadgets, people have started to receive more real-time information than before. Today, people get information on delays, schedule changes, departures, bookings on their smartphones. Sometimes, the passenger has more information than the operator. This has led to an increased competition among the service providers to intelligently use technology to adapt to the changing market dynamics.
Digital Travellers - With the increase in number of people having a smartphone, the public information will become personal. Transport operators will provide information in a more personalised way and the support staff will be sufficiently equipped with real-time information to support their customers.
Smart Network - Network systems will be capable to detect load and demand and accordingly adjust and fine-tune capacity in addition to predicting future demand to avoid delays and disruption.
Safety - Increasing dependency on technology will enable systems and vehicles to be smarter and predict hazards with much more precision than a human could. This will result in less accidents and increase safety levels.
Digital Tickets - Tickets on smartphones and e-boarding passes are already being accepted by many operators. This will continue to rise with the addition of a wider coverage and acceptance of contactless payments.